top of page

Privacy Policy

A legal disclaimer

At West Twelve Manufacturing LTD, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, interact with us, or use our services. By accessing our website or providing us with your information, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, mailing address, or other details you provide when contacting us, placing an order, or subscribing to our updates.

  • Non-Personal Information: This includes data such as your IP address, browser type, device information, and website usage statistics collected through cookies or similar technologies.

  • Business-Related Information: If you are a client, supplier, or partner, we may collect details such as company name, job title, and transaction history.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms, send inquiries, or communicate with us via email, phone, or our website.

  • Automatically: Through cookies, web analytics tools, and other tracking technologies when you visit our website.

  • From Third Parties: We may receive information from business partners, service providers, or public sources, where permitted by law.

3. How We Use Your Information

West Twelve Manufacturing LTD uses your information to:

  • Provide, manage, and improve our products and services.

  • Process orders, payments, and deliveries.

  • Respond to inquiries, provide customer support, and maintain business relationships.

  • Send marketing communications, newsletters, or updates (with your consent, where required).

  • Analyze website usage and enhance user experience.

  • Comply with legal obligations and protect our rights.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Third parties who assist with website hosting, payment processing, shipping, or marketing, under strict confidentiality agreements.

  • Legal Authorities: When required by law, regulation, or to protect the safety, property, or rights of West Twelve Manufacturing LTD or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies as described.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Restrict or object to certain data processing activities.

To exercise these rights, please contact us using the details below. We will respond in accordance with applicable laws.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, meet legal requirements, or resolve disputes.

9. International Data Transfers

If you are located outside the United Kingdom, your information may be transferred to and processed in countries where West Twelve Manufacturing LTD operates. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date. We encourage you to review it periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

 

West Twelve Manufacturing LTD

​

28/30 Southampton Road

Ringwood

Hampshire

BH24 1HY

​

info@westtwelvemanufacturing.com

​

bottom of page